Privacy Policy

Privacy Policy of Doctor’s Link 

Welcome to Doctor’s Link  (www.doctorlink.in) or Doctor’s Link ("we"). We are committed to ensuring the privacy and security of our website visitors and registered users of the Doctor’s Link platform. This Privacy Policy outlines how we handle and treat your personal data as the custodian of that data.

What Personal Data Do We Collect?

We may collect, store, and use the following types of information and personal data ("Collected Information"):

1. Usage Information:

   • Details about your visits and usage of our website and platform, including your IP address, geographical location, browser type, referral source, length of visit, and number of page views.

2. Transaction Information:

   • Information about transactions between you and us on this website, including details related to any inquiries you make about our goods or services. This includes:
     • First and last name
     • Title
     • Contact information (email, phone)
     • Professional life data
     • Personal life data
     • Connection data
     • Localization data
     • Application usage data
     • Email communication data
     • Call recording data

3. Registration Information:

   • Information you provide when registering with us on the website or platform, and when subscribing to our website services and email notifications. This includes your first and last name, email address, and phone number.

4. Medical Reports:

   • Medical report documents that you share with hospitals/doctors or related entities to enhance our services and understand your case better. This information is not shared with any advertising platform or entity not involved in providing services as requested by you.

Cookies and Other Tracking Technologies

We use cookies on this website to enhance your browsing experience. A cookie is a text file sent by a web server to a web browser and stored by the browser. This allows the web server to identify and track the web browser. Information obtained from cookies is part of the Collected Information. Third-party advertisers and service providers may also send you cookies. Most browsers allow you to refuse cookies, but this may negatively impact the usability of websites. For more details, please see our Cookies Policy.

Why We Use Collected Information

Collected Information, including personal data, is used for the following purposes:

Contacting You: Through email, phone, messages, and other publicly available communication platforms

Website and Platform Administration: Improving usability and functionality.

Enhanced Browsing Experience: Modifying and replacing text, images, videos, or links to increase relevance.

Marketing Communications: Sending communications related to our business or carefully selected third-party businesses that may interest you.

Statistical Information: Providing anonymized statistical information about our users to other companies.

Inquiry Responses: Analyzing responses to inquiries made through our system.

Advertising and Marketing: Delivering marketing and event-based communication. Users can opt-out via email or the "unsubscribe" button in newsletters.

Lawful Grounds

If you are a registered platform user or a website user, the lawful grounds for processing your Collected Information are our legitimate interests in understanding user interactions and improving the promotion of our products and services.

Sharing Collected Information

We may share Collected Information about you in the following circumstances:

• Service Providers: Enabling third-party sub-processors to provide data center hosting, database hosting, dialer infrastructure, and email synchronization services, as well as sales and marketing operations services
• Legal Requirements: When required by law or in connection with legal proceedings.
• Legal Rights: To establish, exercise, or defend our legal rights, including providing information for fraud prevention and reducing credit risk.
• Public Authorities: In response to lawful requests by public authorities, including national security or law enforcement requirements.

Retention of Your Personal Data

We retain your personal data until you or an authorized member of your organization requests its removal from our systems. We may also purge data at our discretion for system maintenance.

Changes to This Notice

We may update this privacy policy from time to time by posting a new version on our website. Please check this page occasionally to ensure you are satisfied with any changes.

Third-Party Websites

Our website may contain links to other websites. However, we are not responsible for the privacy policies or actions of third-party websites or their operators, including the collection or use of your personal data.

Access to Your Personal Data

If you use this website, upon request, Doctor’s Link will provide access to your personal data and allow you to correct, amend, or delete any inaccurate or incomplete information. Platform users are responsible for updating and correcting their personal data as necessary for the purposes it was collected.

Your Rights

You have the right to request the correction of any inadequate, incomplete, or incorrect personal data (rectification). You also have the right to access your personal data (including receiving a copy), withdraw your consent, and have your personal data erased under certain circumstances. If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the relevant supervisory authority. For any inquiries or to exercise your rights, please contact us via the details provided on our website.